Boeing CEO Dave Calhoun and other company executives are set to meet with the Federal Aviation Administration to showcase a comprehensive quality improvement plan. This plan aims to address issues related to staff training and production practices within Boeing’s factories, following a critical incident involving a 737 Max 9 airplane earlier this year.
The FAA mandated Boeing to submit a quality improvement plan after a near-catastrophic blowout of an airplane door panel on a new 737 Max 9. This incident, which occurred on an Alaska Airlines flight in January, raised concerns about the installation of bolts holding the panel in place. As a result, the FAA restricted Boeing from increasing 737 Max production until satisfactory quality control improvements were made.
The crisis has significantly damaged Boeing’s reputation, subjected it to increased federal scrutiny, and led to a slowdown in 737 Max production. This, in turn, has disrupted the growth plans of airline customers like United and Southwest. Boeing’s Chief Financial Officer has also noted that the company anticipates a cash burn this year, rather than generating profits, with an estimated $4 billion in use for the current quarter alone.
Boeing executives have acknowledged that the 90-day quality improvement plan is just the beginning of a long process. They understand that simply presenting this plan will not immediately rectify the challenges faced by the company. Despite this, they remain committed to implementing necessary changes and receiving feedback for continuous improvement.
The presentation to the FAA is expected to highlight enhancements in staff training, including simplified instructions for mechanics and increased tool availability. Boeing will also elaborate on efforts to reduce “traveled work,” where tasks are completed out of sequence. Additionally, the manufacturer will shed light on its factory “stand-downs,” during which work is halted to discuss potential production line improvements with employees.
Boeing’s meeting with the FAA to present its quality improvement plan signifies a critical step towards addressing recent safety and quality concerns. While challenges remain, the company’s commitment to enhancing staff training and production practices is a positive sign for the future of Boeing and the safety of its aircraft.